This policy explains how train2secure uses cookies and similar tracking technologies on our platform and website, and how you can manage your preferences.
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website or use an application. They allow the site to recognise your device and remember certain information about your visit, such as your login status, preferences, and how you interact with the service.
Similar technologies include:
References to "cookies" in this policy include all of these technologies where relevant.
Australia does not have a specific law mandating cookie consent banners (unlike the EU's GDPR and ePrivacy Directive). However, the collection of personal information through cookies is regulated by the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We use cookies in accordance with the following principles:
Where we process personal information collected through cookies, we do so in accordance with our Privacy Policy.
1. Strictly Necessary Cookies
These cookies are essential for the core functions of our platform and cannot be disabled without breaking the Service. They include:
Duration: Session or up to 30 days for persistent sessions.
2. Functional Cookies
These cookies enable enhanced functionality and personalisation. Disabling them may affect how the platform works:
Duration: Up to 12 months.
3. Analytics Cookies
These cookies help us understand how our platform is used so we can improve it. The data collected is aggregated and anonymised where possible:
Duration: Up to 24 months. Data is retained in de-identified form only.
4. Payment Provider Cookies
When you make a payment, our payment processor Stripe may set cookies on your device for fraud prevention and payment security purposes. These are governed by Stripe's own privacy policy. We do not control these cookies.
Duration: Varies, set by Stripe.
We want to be transparent about what we do not do:
You can control and manage cookies in several ways. Please note that disabling certain cookies may affect the functionality of our platform:
Browser Settings
Most browsers allow you to view, block, and delete cookies through their settings menu. Common browsers and their cookie settings:
Do Not Track
Some browsers transmit "Do Not Track" signals. We currently honour Do Not Track signals by limiting analytics cookie use for users who have this setting enabled.
Opting Out of Analytics
If you wish to opt out of analytics tracking entirely, you may use browser extensions designed to block tracking technologies, or use our contact form to request opt-out.
Some cookies may collect information that constitutes "personal information" under the Privacy Act 1988 (Cth), such as your IP address or device identifiers. Where this occurs, we handle that information in accordance with our Privacy Policy and the Australian Privacy Principles. We will not use information collected through cookies to identify you personally unless you have provided that information to us directly (e.g., by logging in) or unless required by law.
Some third-party services embedded in our platform may set their own cookies. We work only with reputable third parties and require them to comply with applicable privacy laws. Current third parties that may set cookies:
We do not use Google Analytics, Meta Pixel, or any advertising network cookies.
We may update this Cookie Policy from time to time to reflect changes to our use of cookies or for operational, legal, or regulatory reasons. We will update the "Last updated" date at the top of this page. If we make material changes, we will notify registered users by email or through a notice on the platform. We encourage you to periodically review this policy to stay informed about how we use cookies.
If you have any questions about our use of cookies or this Cookie Policy, please use our contact form.
If you have any questions, concerns, or requests regarding this policy or how we handle your data, please contact our Privacy Officer.